Privacy Policy
Last updated: October 30, 2026
This Privacy Policy explains what information FinanceFlow (“FinanceFlow”, “we”, “us”) collects when you use the FinanceFlow mobile app and website (the “Service”), how we use it, and the choices you have. By using the Service you agree to this policy.
1. Information we collect
Information you give us
- Account details: your name, email address, phone number and country code, and your password (stored only in encrypted, hashed form).
- Profile photo, if you choose to upload one.
- Sign in with Google or Apple: your name, email address and an account identifier from that provider. If you use Apple’s “Hide My Email”, we receive the relay address Apple creates.
- Your activity in the app: your watchlists, favourite stocks and news stories, the stocks you follow for news alerts, and the news articles you open.
- Referrals: your referral code, the code you joined with, and the points you earn.
- Preferences: whether you agreed to receive our newsletter, and when you accepted our Terms.
- Messages to us: what you send through Service Request / Contact Us, and your email address so we can reply.
Information collected automatically
- Device push token: a token from Firebase Cloud Messaging so we can send the notifications you turn on.
- Technical data: IP address, device and operating system type, app version and server logs, used for security, troubleshooting and preventing abuse.
Information that stays on your device
If you turn on Face ID, Touch ID or fingerprint lock, your device checks your biometrics. We never receive or store biometric data. Your light/dark mode choice is also stored only on your device.
We do not collect your precise location, contacts, photos (other than a profile photo you pick), or bank, brokerage or payment card details.
2. How we use your information
- To create and run your account and keep you signed in.
- To show your watchlists, favourites, prices and news, and to send the market news and stock alerts you ask for.
- To run the referral programme and award points.
- To send our newsletter, only if you opted in. You can opt out at any time.
- To answer your support requests and send service emails, such as password-reset codes.
- To keep the Service secure, prevent fraud and abuse (for example, misuse of referral codes), and fix problems.
- To comply with the law.
We do not sell your personal information, and we do not share it with advertisers. We do not use it for targeted advertising.
3. Who we share it with
We share information only with service providers who help us run the Service, under contracts that limit their use of it to that purpose:
- Google Firebase: sign-in and push notifications.
- Apple: Sign in with Apple and notifications on iPhone.
- Our hosting provider, which stores the Service’s servers and database.
- Our email delivery provider, which sends verification codes, replies and, if you opted in, newsletters.
Market prices and news come from third-party data providers such as Finnhub. We request market data from them, but we do not send them your personal information.
We may also disclose information if the law requires it, to protect the rights, safety or property of our users or others, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
4. How long we keep it
We keep your account information for as long as your account is open. When you delete your account, we delete your profile, watchlists, favourites, alerts and points. Limited records may be kept for longer where the law requires it or to resolve disputes and prevent fraud. Server logs are kept for a short period for security.
5. Your choices and rights
- Access and correct: view and edit your details in Me → Edit Profile.
- Delete: delete your account at any time in Me → Delete Account, or email us.
- Notifications: turn news alerts and stock alerts on or off in the app, or in your phone’s settings.
- Newsletter: use the unsubscribe link in any newsletter, or email us.
Depending on where you live (for example, in California, the European Economic Area or the United Kingdom), you may have extra rights, such as asking for a copy of your data, objecting to some uses, or complaining to a data protection authority. To use any of these rights, email support@financeflow.ai. We will not treat you differently for using your rights.
6. Security
We use encryption in transit (HTTPS), hashed passwords and access controls to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
7. International transfers
We and our service providers may process your information in the United States and other countries whose data protection laws may differ from those where you live. Where required, we use appropriate safeguards for these transfers.
8. Children
The Service is not directed to children, and you must be at least 18 years old to use it. We do not knowingly collect personal information from children under 13 (or the minimum age in your country). If you believe a child has given us information, contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. We will change the “Last updated” date above and, for significant changes, tell you in the app or by email.
10. Contact us
Questions or requests about your privacy: support@financeflow.ai.